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Post by rayancaleb on Jan 30, 2018 3:25:28 GMT -5
Hi, Claims has been identified as the opportune focus area for insurance companies to improve efficiency and reduce costs. Yet it is also the moment of truth in delivering customer experience that will win or lose customers. With the insurance industry undergoing a rapid technological revolution, automation, digitalisation and data analytics are key to achieving the most efficient claims process whilst ensuring a superior customer experience. This is also paving the way for a transformation in people skills and management, with talent becoming an increasing focus for insurers. Thanks! For more details: Digital Animation Video
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